Privacy Policy
Effective date: 9/9/2025
1. Introduction
CV Joyin (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when we communicate with you via WhatsApp and other digital services.
2. Information We Collect
When you interact with us on WhatsApp, we may collect the following information:
- Your phone number
- Messages, attachments, and other content you send to us
- Basic contact details you provide (such as name or email, if applicable)
- Metadata associated with communications (timestamps, delivery status, etc.)
3. How We Use Your Information
We use this information only to:
- Provide our services (e.g., confirm appointments, answer questions, send updates)
- Improve customer support and service quality
- Send important notifications that you have requested or consented to
We do not sell, rent, or trade your information to third parties.
4. Data Sharing
Your data may be processed by trusted service providers (such as Meta Platforms, Inc.) who deliver the WhatsApp messaging service. These providers are bound by data protection obligations.
5. Data Retention
We keep your WhatsApp messages and related data only as long as necessary to provide the service or as required by law. After that, data is securely deleted.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for us to contact you via WhatsApp
To exercise your rights, please contact us at: contact@joyin.id
7. Security
We use appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.
8. Updates
We may update this Privacy Policy from time to time. The latest version will always be available at this page.